HomeServe USA

In response to numerous requests to provide water and sewer line coverage, the Authority researched potential companies who offered such optional service contracts. These contracts cover the cost to repair and/or replace the service line from the curb to the house which is owned by the customer. In 2008, the Authority selected HomeServe USA which provides line protection plans for United Water, Aqua America and the Louisville Water District as well as comparable services for First Energy. The firm comes very highly recommended and they are offering water line coverage with up to $7,000 a year in claims for $5.49 per month and sewer line coverage with up to $7,000 a year in claims for $8.99 per month (excluding sales tax). HomeServe USA started providing this service to Jackson Township in 2009.

On a monthly basis, the Authority is provided with a status report which details HomeServe’s work in Jackson Township and throughout the United States.

The Authority does not receive any compensation as a result of this offering.  However, HomeServe USA continues to make an annual donation to local charities based upon number of customers who sign up for this service.  Between 2009 and 2022, the Authority’s Board of Commissioners has designated the following charities to receive donations:

  • Bread From Heaven Cafe received $2,389.39 from 2017-2019
  • Cub Scout Pack 204 received $1,089.39 in 2017
  • Jackson Diamond Baseball Club received $1,089.39 in 2017
  • Jackson Liberty High School Cheerleading received $1,089.39 in 2017
  • Jackson Memorial High School Football Parents Club received $1,089.39 in 2017
  • Jackson Township Firefighters Mutual Benevolent Association received $1,089.39 in 2017
  • Jackson Township High School Scholarship Fund, Inc. received $1,089.39 in 2017
  • Jackson Relay for Life received $1,319.65 in 2016
  • Jackson Memorial Band Parent’s Inc. received $1,750 in 2014
  • Jackson First Aid Squad received $2,000 in 2012
  • Jackson VFW Post 4703 received $2,650 in 2011
  • Adopt A Senior Organization received $11,437.92 from 2016-2021
  • Inches of Hope Children’s Cancer Foundation (formerly The Charitique Foundation) received a total of $9,878.18 from 2014-2019
  • Jackson Veteran’s Memorial Garden received a total of $18,917.57 from 2013-2021
  • Jackson Food Pantry received a total of $30,078.18 from 2009-2021
  • James Volpe Foundation received $1,300 in 2019

To date, the Authority is pleased to report a total of $88,257.23 has been made to local charities from HomeServe USA. In addition, HomeServe USA has assisted customers facing financial hardships through the bill assistance program totaling $2,000.00 from 2016 through 2021. In 2022, an additional total of $755.24 has been set aside for potential bill assistance, which brings this program to an aggregate total of $6,573.75.

To further define the process and selection of recipients of donations made to local charities from HomeServe USA for 2018 and going forward, the Authority has created a HomeServe USA Charitable Donation Policy and Application for any charity who would like to be considered as a recipient.  Please review the policy prior to completing the application.  

Through June 2022, HomeServe USA has 1,165 water line, 668 sewer line and 58 water/sewer line contracts. 

For more information, HomeServe USA can be reached toll-free at 1-888-666-7711.