Home Serve- USA
The Authority has received numerous requests to provide water and sewer line coverage. These optional service contracts cover the cost to repair and/or replace the service line from the curb to the house which is owned by the customer. After researching potential companies, the Authority selected Home Serve- USA which provides line protection plans for United Water, Aqua America, and the Louisville Water District as well as comparable services for First Energy. The firm comes very highly recommended and they are offering water line coverage with up to $7,000 a year in claims for $5.49 per month and sewer line coverage with up to $7,000 a year in claims for $8.99 per month (excluding sales tax.)
On a monthly basis, the Authority is provided with a status report which details Home Serve's work in Jackson Township and throughout the United States. Through October 2011, Home Serve USA is reporting a 100% satisfaction rate, which includes 42 claims over the past 12 months.
It should also be understood that the Authority will not be receiving any compensation as a result of this offering. However, Home Serve will be making an annual donation to a local charity based upon the number of customers who sign up for this service. The Authority's Board of Commissioners designated the Jackson Food Pantry to receive a $1,500 donation in 2009, $4,000 in 2010, and $2,650 in 2011. Jackson VFW Post 4703 also received $2,650 in 2011.
For more information, Home Serve can be reached toll free at 1-888-666-7711.
Through October 2011, Home Serve has 1,155 water line contracts and 459 sewer line contracts.